Frequently Asked Questions

Find answers to common questions about our furniture and services

What types of furniture do you customize?

We specialize in customizing a wide range of furniture including sofas, dining tables, chairs, beds, wardrobes, and storage solutions. Each piece is tailored to your specific requirements, style preferences, and space dimensions.

How long does the customization process take?

The typical timeline for custom furniture is 6-8 weeks from design approval to delivery. This includes consultation, design finalization, production, and quality checks. Complex projects may require additional time, which we'll discuss during consultation.

What materials do you use for your furniture?

We use premium quality materials including solid wood, high-grade plywood, genuine leather, performance fabrics, and durable metal hardware. All materials are sourced from trusted suppliers and can be customized based on your preferences and budget.

Do you offer warranties on your furniture?

Yes, all our custom furniture comes with a comprehensive 2-year warranty covering manufacturing defects and structural issues. We also offer extended warranty options and maintenance services to keep your furniture in pristine condition.

Can I see samples before placing an order?

Absolutely! We encourage clients to visit our showroom to view material samples, finishes, and completed pieces. We can also bring samples to your location during the consultation process to help you make informed decisions.

Do you provide delivery and installation services?

Yes, we offer professional delivery and installation services. Our experienced team will carefully transport and install your furniture, ensuring everything is properly set up and functioning perfectly. Delivery is included within the local area.

How do I start the customization process?

Simply contact us through our website, phone, or visit our showroom. We'll schedule a consultation to discuss your needs, preferences, and budget. Our design team will then create detailed sketches and 3D renderings for your approval before production begins.

What payment methods do you accept?

We accept various payment methods including bank transfers, credit cards, and online payment platforms. Custom orders typically require a 50% deposit upon design approval, with the remaining balance due before delivery.

Still have questions?

We're here to help! Get in touch with our team for personalized assistance.

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