Privacy Policy

1. Introduction

At Furnimakers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Payment and billing information
• Design preferences and project requirements
• Communication history and correspondence with us
• Feedback, reviews, and testimonials

We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and browsing behavior.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your projects and orders
• Provide customer support and respond to inquiries
• Send you updates, promotional materials, and marketing communications (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and enforce our terms
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, delivery partners)
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when required by law
• Third parties in connection with a business transfer or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to or restrict certain processing of your information
• Request a copy of your personal information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at our contact page.